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Who Are You Calling A Moron?
Keep in mind there may be a good A recent chat with a friend reminded me of a copywriting lesson I learned long ago in a place far-far way (Philly): Never insult your audience. Easier said than done? Maybe. But we know there's a fine line between insulting your audience and completely alienating them. Thank God there's a solution:
Give your copy the "moron" test. I learned this during my days at a large business-to-business newsletter publishing company. We'd give our headlines a test to see if we could put an insulting name at the end of them - in turn killing off the headline.
Here's an example:
Have You Complied with HR 1091?
Try adding "moron" to the end of that question. Flows pretty nicely doesn't it? It's almost like you're a school teacher with a ruler standing over the reader.
You can change it to:
HR 1091 Requires Compliance by Jan. 1
Using this fact-based approach lets the reader ask his or her own compliance questions. Give the information or the germ of an idea and allow the reader to follow up on his or her own. We want to inspire thought and then subtly direct action.
Though I gave a headline as an example, you can apply the "moron" test to any part of your copy, especially the questions.
What's the difference between an insult and a gentle nudge in your product or service's direction? I've seen a few campaigns (via e-mail) where it's obvious the goal is to shame the reader into action. An e-mail I recently received from expert e-mail marketer Stephen Pierce of the Whole Truth read, "Have you done this yet?"
Moron could easily be added to the end of that question. And though he didn't want to insult, he did want to get the reader's attention - and that's just what he did. The well-written letter that accompanied that subject line was a gem - no doubt winning Stephen tons of sign-ups for his teleseminar.
The Bottom Line
With the prevalence of books from the "For Dummies" series you'll have to weigh whether your audience has no qualms about being called a moron (or a dummy as the case may be). So measure your audience's reaction to different tones of voice and approaches. Use these steps to create a test group of subscribers to try out your more creative e-mail newsletters and campaigns:
1. Randomly gather 15 to 20 names from your list and only send them your more alternative campaigns while sending the rest of your list more traditional information.
2. Ask you test group for feedback on the campaigns.
3. Monitor the group's actions. Do they unsubscribe, click through or just open your e-mails?
4. Integrate some of your more successful ideas into the traditional information you give the rest of your list.
This way you have a relatively safe place to test out your tones of voice. With this technique you can find out whether your list loves - or hates - the whole moron/dummy approach to marketing.
BONUS : Who's Speaking: Choosing A Narrator's Voice
Have you given much thought to the voice of your narrator? Perhaps you assumed the narrator in your novel should remain neutral. Many writers believe that the narrator should have little in the way of identity and the use of a narrator is essentially a necessary means of moving the story from one scene to the next.
It may come as a surprise to learn that your narrator can, and SHOULD, have a distinctive voice. The narrator should be used to do more than simply take the reader on a guided tour of your story.
The technique used to add life to your narrator is called 'Voice'. How you ultimately choose to define the character of your narrator can add a new dimension to your work. By adding a unique personality to your narrator the reader has a chance to visualize the story through the eyes of someone that intrigues them. They may not particularly like the narrator, but the voice you choose help the reader find a new facet of interest in your story.
Your narrator could have a strained relationship with the main character and might make occasionally negative comments as they unfold the story. The reason for the animosity could be explained and resolved as the story unfolds.
The Disney movie "Emperor's New Groove" was narrated by the main character who interjected humor, sarcasm and arrogance that allowed the viewer to gain a clearer picture of the primary character, the conflict his actions created, and the ultimate need for him to lose some of his pride. What is interesting is the narrators voice also allowed the viewer to actually enjoy the Emperors character even more.
In western fiction the narrator often provides range-hardened wisdom during the course of the narrative that leaves you feeling as if you've saddled up a horse and are paired up an agreeable partner that has much to teach you.
Some writing intentionally portrays the narrator as distant and rather formal in their story telling. In this case the writer does not wish to have the narrator play a significant role in the storyline and only wishes them to fill in the blanks with no commentary or personality showing through.
Determining the voice of your narrator can be an important element in the development of your story. Choosing the 'voice' of your narrator may be best achieved early in the story-writing process to avoid needless rewriting.